Promate Provide Complete Follow-though Supports
Promate RMA System
Application Engineering Support
FAQ
Promate RMA System (rma.promate.com)
Promate RMA Policy (PDF, 76.7 KB)
Promate RMA System User Guide (PDF, 788 KB)
If you are already our customer and need return material support, please submit your RMA request online by Promate RMA System.
Promate RMA System only accept RMA items as below:
Bill Lin TEL: 02-2659-0303 ext. 1527 E-Mail: bill_lin@promate.com
Mask Yang TEL: 02-2659-0303 ext. 1538 E-Mail: maskyang@promate.com
Clinton Erickson Cell Phone +1 (626)484-3375 E-Mail: clinton_erickson@promate.com