Supply Chain Management

Supply Chain Management Policy


Promate Solutions Corporation introduced ISO 9001 / ISO 14001 / ISO 13485 quality and environmental management systems and established supplier evaluation and management procedures, carefully determining the selection and evaluation of suppliers. The evaluation items include the suppliers’ organization and structure, quality management, production management, inventory management, technology management, environmental management, and other aspects, to ensure that the suppliers the Company is purchasing from are able to meet the requirements of the Company’s policies and that the raw materials purchased meet the quality standards and international requirements.



Green Products and Prohibition of Hazardous Substances in Raw Materials


Supply chain management


To ensure that materials and components meet environmental protection requirements, the supplier management department has notified the suppliers of environmental protection regulations and provided relevant guidance in order to establish a green supply chain. It also conducts regular audits, replacing unsuitable suppliers as see fit, reducing risks through thorough source management.

Quality control


During incoming inspections, a valid RoHS/REACH third-party inspection report or the supplier’s self-declaration must be submitted along with any material to verify that it does not contain restricted or prohibited substances;

Conflict-Free Minerals Management – Our Commitment to Global Corporate Citizenship

Promate Solutions complies with the Dodd-Frank Wall Street Reform and Consumer Protection Act relating to the use of conflict minerals. Since 2015, in additional to making a declaration of Non-use of Conflict Minerals, we request our suppliers to ensure that the materials used in the products and their production process do not contain any of the Conflict Minerals. As all suppliers are required to sign the Declaration of Non-use of Conflict Minerals, we expect suppliers to purchase resources from third-party audited smelters and refineries or take any measurements to ensure no conflict minerals sourced from high-risk areas.

Procurement management


To enable raw material suppliers to establish a close working relationship and feedback system with the Company, also to improve product quality, and to supply materials needed for production at an appropriate time, amount, and quality, so as to achieve the goal of quality stability and reduces costs, all cooperating suppliers must pass the Company’s regulations for supplier management. This ensures that raw materials meet regulatory requirements and manages the delivery and quality of suppliers through supplier assessment and regular evaluation mechanisms.

Supplier evaluation and audit


To assess the quality and added-value of the suppliers’ products and services, the Company evaluates suppliers annually based on quality, delivery, and service then determines the frequency of dealing with each supplier according to the evaluation results. For those belonging in Class-1 (the top ten suppliers in transaction value) or Class-2 (suppliers of key components), should they be green product suppliers (those that are domestic manufacturers), the procurement team must ask them to conduct self-evaluations according to the “Environmental Management System Evaluation Form” in the second quarter each year. If the self-evaluation score is below 60, the team shall notify SQA to conduct on-site audits along with other units to ensure that the supplier’s system management meets the requirements of green products.

Judgment and processing of the final evaluation grades


RatingTotalDescription of VerdictReward/Punishment Suggestions
AAbove 90Priority trading partners for regular purchasesIncreases purchase percentage
B70-89Qualified supplierInteracts as normal
C61-69Can be listed as qualified, but regular counseling is required. Performs supplier risk assessments when necessary and puts forward improvement measures as see fitReduces the order quantity depending on the situation and strengthens coordination and communication to improve the quality of its supply
DBelow 60Cancelation of qualified supplier statusTerminates trading


ISO 9001


Quality Management System

ISO 13485


For Medical Devices

ISO 14001


Environmental Management

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