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Supply Chain Management

Supply Chain Management Policy

Promate Solutions Corporation introduced ISO 9001 / ISO 14001 / ISO 13485 quality and environmental management systems and established supplier evaluation and management procedures, carefully determining the selection and evaluation of suppliers. The evaluation items include the suppliers’ organization and structure, quality management, production management, inventory management, technology management, environmental management, and other aspects, to ensure that the suppliers the Company is purchasing from are able to meet the requirements of the Company’s policies and that the raw materials purchased meet the quality standards and international requirements.

Green Products and Prohibition of Hazardous Substances in Raw Materials


Supply chain management

To ensure that materials and components meet environmental protection requirements, the supplier management department has notified the suppliers of environmental protection regulations and provided

Quality control

During incoming inspections, a valid RoHS/REACH third-party inspection report or the supplier’s self-declaration must be submitted along with any material to verify that it does not contain restricted or prohibited substances;

Conflict-Free Minerals Management – Our Commitment to Global Corporate Citizenship

Promate Solutions complies with the Dodd-Frank Wall Street Reform and Consumer Protection Act relating to the use of conflict minerals. Since 2015, in addition to making a declaration of Non-use of Conflict Minerals, we have requested that our suppliers ensure the materials used in their products and production processes do not contain any of the Conflict Minerals. Given that all suppliers are required to sign the Declaration of Non-use of Conflict Minerals, we expect suppliers to purchase resources from third-party audited smelters and refineries, or take all measures to ensure no conflict minerals are sourced from high-risk areas.


Our Policy is outlined below:
1. No tolerance for severe Human Rights abuses associated with mineral extraction, transportation, or trade.
2. Boycott direct or indirect support to Non-State armed groups.
3. Implement risk management for the armed security of public or private entities.
4. Resist bribery, corruption, fraudulent misrepresentation of mineral origin and money laundering. Manage the risks associated with these activities as well as payments to governments for taxes, fees and royalties.
5. Ensure the payment of all legal taxes, fees, and royalties related to mining, trade, and export in conflict-affected and high-risk areas to governments and commit to disclosing such payments based on the principles outlined in the Extractive Industries Transparency Initiative (EITI) depending on the company’s position in the supply chain.

Procurement management

To enable raw material suppliers to establish a close working relationship and feedback system with the Company, also to improve product quality, and to supply materials needed for production at an appropriate time, amount, and quality, so as to achieve the goal of quality stability and reduces costs, all cooperating suppliers must pass the Company’s regulations for supplier management. This ensures that raw materials meet regulatory requirements and manages the delivery and quality of suppliers through supplier assessment and regular evaluation mechanisms.

Supplier evaluation and audit

To assess the quality and added-value of the suppliers’ products and services, the Company evaluates suppliers annually based on quality, delivery, and service then determines the frequency of dealing with each supplier according to the evaluation results. For those belonging in Class-1 (the top ten suppliers in transaction value) or Class-2 (suppliers of key components), should they be green product suppliers (those that are domestic manufacturers), the procurement team must ask them to conduct self-evaluations according to the “Environmental Management System Evaluation Form” in the second quarter each year. If the self-evaluation score is below 60, the team shall notify SQA to conduct on-site audits along with other units to ensure that the supplier’s system management meets the requirements of green products.

Judgment and processing of the final evaluation grades
Rating Total Description of Verdict Reward/Punishment Suggestions
A Above 90 Priority trading partners for regular purchases Increases purchase percentage
B 70-89 Qualified supplier Interacts as normal
C 61-69 Can be listed as qualified, but regular counseling is required. Performs supplier risk assessments when necessary and puts forward improvement measures as see fit Reduces the order quantity depending on the situation and strengthens coordination and communication to improve the quality of its supply
D Below 60 Cancelation of qualified supplier status Terminates trading


ISO 9001


Quality Management System

ISO 13485


For Medical Devices

ISO 14001


Environmental Management

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